Login

Country

Cart

Your cart is empty

Sorry, no content related to "33" was found

Please try to change other keywords or reach out to us via the help button

What if I’m not home to receive my delivery?
What if I’m not home to receive my delivery?
2025-04-08

The courier will usually leave a card with instructions for pickup. For DHL Express, you may need to contact them directly to arrange redelivery.

Did this answer your questions?

Thank you for your feedback

Related articles
AU & NZ shipping costs and delivery times
INTERNATIONAL shipping costs & delivery times
Are duties and taxes included?
What if my order is marked as delivered but I haven’t received it?
When will my order be shipped?
How do I track my order?
Do you ship to PO boxes or military bases?
What happens if my delivery fails due to an incorrect address?
What happens if I don’t claim my package?
Where do you ship from?
Do you ship internationally?
TRY BEFORE YOU BUY
Try up to 8 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $12 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $12 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.