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Shipping

WE SHIP WORLDWIDE 🌏

We offer FREE shipping for all AU & NZ orders over $100AUD and international orders over $125AUD.

All orders are dispatched the following business day. Please note that during sale and peak periods, dispatch may take up to 2 business days. Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delaysOnce your order has been shipped, an email confirmation will be sent to you with tracking information. 

All orders are shipped with Auspost (standard) or DHL express (express).

Please note: only standard services can be shipped to PO boxes or military bases

Orders containing one or more pre-order items will be shipped together once the pre-order item becomes available. If you would like the in-stock items to be shipped out first, please reply to your order confirmation email to request this.

Please see our shipping fees & time frames below:

AUSTRALIA & NEW ZEALAND

AUSTRALIA

Service

Est. delivery time

Orders under $100AUD

Orders over $100AUD

Standard shipping

3-8 business days

$6.95

FREE

Express shipping

1-5 business days

$12.95

$6.95

Metro courier express

1-2 business days

$19.95

$14.95

NEW ZEALAND

Standard shipping

Orders under $100NZD

Orders over $100NZD

5-8 business days

$9.95NZD

FREE

Express shipping

Orders under $200NZD

Orders over $200NZD

2-4 business days

$14.95NZD

$7.95NZD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

USA & MEXICO

Service

Est. delivery time

Orders under $80USD

Orders over $80USD

Standard shipping

8-12 business days

$7.95USD

FREE

Express shipping

2-5 business days

$16.95USD

$7.95USD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

 CANADA

Service

Est. delivery time

Orders under $110CAD

Orders over $110CAD

Standard shipping

6-12 business days

$9.95CAD

FREE

Express shipping

2-5 business days

$19.95CAD

$9.95CAD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

UNITED KINGDOM

Service

Est. delivery time

Orders under £65GBP

Orders over $£65GBP

Standard shipping

5-10 business days

£6.95GBP

FREE

Express shipping

2-5 business days

£16.95GBP

£6.95GBP

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

ASIA & UAE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

6-10 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

EUROPE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

8-14 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

REST OF THE WORLD

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

10-22 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$59.95AUD

$59.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

TRACKING

Once your order has been shipped, an email confirmation will be sent to you with tracking information.
Purchases that are made after 12pm (AEDT/AEST) on weekdays and all orders on weekends and public holidays will be processed on the following business day.

DUTIES AND TAXES

Duties and taxes are included in the price for Australia, New Zealand & USA.

Some countries require duties and taxes to be paid upon delivery depending on each countries' duty policy.

UNCLAIMED PACKAGES

Parcels that have been attempted to be delivered but is not claimed by the customer within the allocated time frame, will generally be returned to us by your local postal service. In this situation, the customer will be liable for the return shipping charges. Once the parcel is returned to our team, a gift card to the value of the order items minus the original+return shipping cost will be issued to the customer.

FAILED DELIVERIES & INCORRECT DETAILS

Failed delivery due to incorrect, absent or misspelt postal addresses are at the fault of the customer and therefore not covered by shipping insurance.

A replacement or refund cannot be sent in these instances. If the package is delivered to an incorrect address, the customer will need to contact the courier to attempt to retrieve the package. If the package is returned to our warehouse, a store credit will be issued minus a $15AUD handling fee + return shipping costs once the package is returned. 

 Country

Return shipping cost

Australia + New Zealand

$8AUD

International

$15AUD

 

Size guide
Shipping

We ship worldwide! All orders are dispatched on the following business day. Free shipping is available for Australian orders above $100AUD or international orders above $125AUD.

Further information regarding shipping rates can be found here.

Returns

We accept returns for all full priced & sale items (excluding lingerie bottoms) within 30 days from your delivery date. All items must be unworn and in their original condition.

Please refer to our full returns policy here to ensure your items satisfy our returns conditions before posting it back.

WE SHIP WORLDWIDE 🌏

We offer FREE shipping for all AU & NZ orders over $100AUD and international orders over $125AUD.

All orders are dispatched the following business day. Please note that during sale and peak periods, dispatch may take up to 2 business days. Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delaysOnce your order has been shipped, an email confirmation will be sent to you with tracking information. 

All orders are shipped with Auspost (standard) or DHL express (express).

Please note: only standard services can be shipped to PO boxes or military bases

Orders containing one or more pre-order items will be shipped together once the pre-order item becomes available. If you would like the in-stock items to be shipped out first, please reply to your order confirmation email to request this.

Please see our shipping fees & time frames below:

AUSTRALIA & NEW ZEALAND

AUSTRALIA

Service

Est. delivery time

Orders under $100AUD

Orders over $100AUD

Standard shipping

3-8 business days

$6.95

FREE

Express shipping

1-5 business days

$12.95

$6.95

Metro courier express

1-2 business days

$19.95

$14.95

NEW ZEALAND

Standard shipping

Orders under $100NZD

Orders over $100NZD

5-8 business days

$9.95NZD

FREE

Express shipping

Orders under $200NZD

Orders over $200NZD

2-4 business days

$14.95NZD

$7.95NZD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

USA & MEXICO

Service

Est. delivery time

Orders under $80USD

Orders over $80USD

Standard shipping

8-12 business days

$7.95USD

FREE

Express shipping

2-5 business days

$16.95USD

$7.95USD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

 CANADA

Service

Est. delivery time

Orders under $110CAD

Orders over $110CAD

Standard shipping

6-12 business days

$9.95CAD

FREE

Express shipping

2-5 business days

$19.95CAD

$9.95CAD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

UNITED KINGDOM

Service

Est. delivery time

Orders under £65GBP

Orders over $£65GBP

Standard shipping

5-10 business days

£6.95GBP

FREE

Express shipping

2-5 business days

£16.95GBP

£6.95GBP

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

ASIA & UAE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

6-10 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

EUROPE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

8-14 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

REST OF THE WORLD

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

10-22 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$59.95AUD

$59.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

TRACKING

Once your order has been shipped, an email confirmation will be sent to you with tracking information.
Purchases that are made after 12pm (AEDT/AEST) on weekdays and all orders on weekends and public holidays will be processed on the following business day.

DUTIES AND TAXES

Duties and taxes are included in the price for Australia, New Zealand & USA.

Some countries require duties and taxes to be paid upon delivery depending on each countries' duty policy.

UNCLAIMED PACKAGES

Parcels that have been attempted to be delivered but is not claimed by the customer within the allocated time frame, will generally be returned to us by your local postal service. In this situation, the customer will be liable for the return shipping charges. Once the parcel is returned to our team, a gift card to the value of the order items minus the original+return shipping cost will be issued to the customer.

FAILED DELIVERIES & INCORRECT DETAILS

Failed delivery due to incorrect, absent or misspelt postal addresses are at the fault of the customer and therefore not covered by shipping insurance.

A replacement or refund cannot be sent in these instances. If the package is delivered to an incorrect address, the customer will need to contact the courier to attempt to retrieve the package. If the package is returned to our warehouse, a store credit will be issued minus a $15AUD handling fee + return shipping costs once the package is returned. 

 Country

Return shipping cost

Australia + New Zealand

$8AUD

International

$15AUD

 

WE SHIP WORLDWIDE 🌏

We offer FREE shipping for all AU & NZ orders over $100AUD and international orders over $125AUD.

All orders are dispatched the following business day. Please note that during sale and peak periods, dispatch may take up to 2 business days. Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delaysOnce your order has been shipped, an email confirmation will be sent to you with tracking information. 

All orders are shipped with Auspost (standard) or DHL express (express).

Please note: only standard services can be shipped to PO boxes or military bases

Orders containing one or more pre-order items will be shipped together once the pre-order item becomes available. If you would like the in-stock items to be shipped out first, please reply to your order confirmation email to request this.

Please see our shipping fees & time frames below:

AUSTRALIA & NEW ZEALAND

AUSTRALIA

Service

Est. delivery time

Orders under $100AUD

Orders over $100AUD

Standard shipping

3-8 business days

$6.95

FREE

Express shipping

1-5 business days

$12.95

$6.95

Metro courier express

1-2 business days

$19.95

$14.95

NEW ZEALAND

Standard shipping

Orders under $100NZD

Orders over $100NZD

5-8 business days

$9.95NZD

FREE

Express shipping

Orders under $200NZD

Orders over $200NZD

2-4 business days

$14.95NZD

$7.95NZD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

USA & MEXICO

Service

Est. delivery time

Orders under $80USD

Orders over $80USD

Standard shipping

8-12 business days

$7.95USD

FREE

Express shipping

2-5 business days

$16.95USD

$7.95USD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

 CANADA

Service

Est. delivery time

Orders under $110CAD

Orders over $110CAD

Standard shipping

6-12 business days

$9.95CAD

FREE

Express shipping

2-5 business days

$19.95CAD

$9.95CAD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

UNITED KINGDOM

Service

Est. delivery time

Orders under £65GBP

Orders over $£65GBP

Standard shipping

5-10 business days

£6.95GBP

FREE

Express shipping

2-5 business days

£16.95GBP

£6.95GBP

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

ASIA & UAE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

6-10 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

EUROPE

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

8-14 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$19.95AUD

$9.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

REST OF THE WORLD

Service

Est. delivery time

Orders under $125AUD

Orders over $125AUD

Standard shipping

10-22 business days

$9.95AUD

FREE

Express shipping

3-5 business days

$59.95AUD

$59.95AUD

*Estimated shipping times are from the day after dispatch and do not include weekends, public holidays or customs delays. 

TRACKING

Once your order has been shipped, an email confirmation will be sent to you with tracking information.
Purchases that are made after 12pm (AEDT/AEST) on weekdays and all orders on weekends and public holidays will be processed on the following business day.

DUTIES AND TAXES

Duties and taxes are included in the price for Australia, New Zealand & USA.

Some countries require duties and taxes to be paid upon delivery depending on each countries' duty policy.

UNCLAIMED PACKAGES

Parcels that have been attempted to be delivered but is not claimed by the customer within the allocated time frame, will generally be returned to us by your local postal service. In this situation, the customer will be liable for the return shipping charges. Once the parcel is returned to our team, a gift card to the value of the order items minus the original+return shipping cost will be issued to the customer.

FAILED DELIVERIES & INCORRECT DETAILS

Failed delivery due to incorrect, absent or misspelt postal addresses are at the fault of the customer and therefore not covered by shipping insurance.

A replacement or refund cannot be sent in these instances. If the package is delivered to an incorrect address, the customer will need to contact the courier to attempt to retrieve the package. If the package is returned to our warehouse, a store credit will be issued minus a $15AUD handling fee + return shipping costs once the package is returned. 

 Country

Return shipping cost

Australia + New Zealand

$8AUD

International

$15AUD