Kotomi

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Featured Articles

AU & NZ shipping costs and delivery times

INTERNATIONAL shipping costs & delivery times

How do I make a return?

Can I return or exchange my item(s)?

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Have questions about placing, changing, or canceling an order? Find answers here about order amendments, discount codes, and what to do if you receive the wrong item.

Learn about our shipping options, delivery time frames, tracking your order, and policies for international shipping, duties, and taxes. We’ve got you covered from checkout to delivery!

Returns & Exchanges

Not quite right? No problem! Here’s everything you need to know about returning or exchanging items, including our return policy, how to process a return, and what to do if you receive a faulty item.

Payments & Discounts

Discover the payment methods we accept, how to use Afterpay or Klarna, and details about discounts for students, first-time customers, and gift cards.

Unsure about your size? Check out our size guide, tips for choosing between sizes, and how our swimsuits fit different body types to ensure you find the perfect fit.

Sustainability & Materials

Learn about the materials we use, our commitment to ethical production, and how to care for your swimwear to keep it looking great for years to come.

Have a question that doesn’t fit elsewhere? Here you’ll find information about collaborations, our loyalty program, and how to contact our customer service team.